Privacy Policy

Your privacy matters to us - here's how we protect and handle your personal information

Last Updated: March 15, 2025 | Effective Date: March 15, 2025

Introduction and Scope

tharovianthuselo ("we," "us," or "our") operates tharovianthuselo.com and provides investment education services to individuals seeking to develop their financial literacy skills. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our educational services.

This policy applies to all users of our platform, whether you're browsing our educational content, enrolling in courses, or contacting us for information. We're committed to transparency about our data practices and compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our services, you consent to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please discontinue use of our services.

Information We Collect

We collect several types of information to provide and improve our educational services. The information we gather helps us create personalized learning experiences and maintain the security of our platform.

Personal Identification Information

Name, email address, phone number, mailing address, and date of birth when you register for courses or contact us.

Educational Information

Course progress, quiz results, learning preferences, and educational background relevant to your financial education journey.

Technical Information

IP address, browser type, device information, operating system, and website usage patterns through cookies and similar technologies.

Communication Records

Records of your communications with us, including support tickets, feedback, and survey responses.

We collect this information through various methods including direct submission by users, automatic collection through our website, and third-party services that help us understand user behavior and improve our platform.

How We Use Your Information

Your personal information serves several important purposes in delivering our educational services effectively and securely. We use your data responsibly and only for legitimate business purposes.

  • Providing access to educational content and tracking your learning progress through our investment fundamentals courses
  • Personalizing your learning experience based on your educational background and progress
  • Communicating important updates about courses, schedules, and educational opportunities
  • Processing enrollment applications and managing your account information
  • Providing customer support and responding to your inquiries about our services
  • Improving our platform based on usage patterns and user feedback
  • Ensuring platform security and preventing fraudulent activities
  • Complying with legal obligations and regulatory requirements in Canada
  • Conducting research to enhance our educational methodology and course content

We do not use your personal information for automated decision-making that would significantly affect you without human oversight. Any data analysis we conduct is aimed at improving our educational services rather than making decisions about individual users.

Information Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, there are specific circumstances where we may share your information with trusted partners or as required by law.

  • Service providers who help us operate our platform, process payments, or deliver educational content under strict confidentiality agreements
  • Educational partners when you explicitly consent to participate in joint programs or certifications
  • Legal authorities when required by Canadian law, court orders, or to protect our legal rights
  • Business successors in the event of a merger, acquisition, or sale of our company assets
  • Third parties when you have provided explicit consent for specific purposes

All third-party service providers are carefully vetted and must agree to protect your information according to standards equivalent to this privacy policy. We maintain contracts that limit their use of your data to the specific services they provide to us.

Your Privacy Rights

Under Canadian privacy law, you have several important rights regarding your personal information. We're committed to helping you exercise these rights in a timely and transparent manner.

  • Access: Request a copy of the personal information we hold about you
  • Correction: Ask us to correct any inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal retention requirements
  • Portability: Request your data in a commonly used format for transfer to another service
  • Withdrawal of consent: Withdraw your consent for certain data processing activities
  • Complaint: File a complaint with the Privacy Commissioner of Canada if you believe your privacy rights have been violated

To exercise any of these rights, please contact us using the information provided in this policy. We'll respond to your request within 30 days and may ask you to verify your identity before processing certain requests to protect your privacy.

Data Security and Protection

We take the security of your personal information seriously and implement multiple layers of protection to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

  • Encryption of sensitive data both in transit and at rest using industry-standard protocols
  • Regular security audits and vulnerability assessments of our systems
  • Access controls that limit employee access to personal information on a need-to-know basis
  • Secure data centers with physical security measures and environmental controls
  • Regular backup procedures and disaster recovery plans to protect data integrity
  • Employee training on privacy best practices and data handling procedures

While we strive to protect your personal information, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Our retention periods vary depending on the type of information and how it's used.

  • Account information: Retained for the duration of your active account plus 7 years for financial records
  • Educational records: Maintained for 10 years to support transcript requests and continuing education verification
  • Communication records: Stored for 3 years to resolve any disputes or provide customer support
  • Website usage data: Aggregated analytics data retained for 2 years for platform improvement
  • Marketing communications: Retained until you unsubscribe or request deletion

When information is no longer needed, we securely delete or anonymize it. Some information may be retained in backup systems for additional periods but will be inaccessible for regular use.

International Data Transfers

While tharovianthuselo operates primarily within Canada, some of our service providers may process your information in other countries. When this occurs, we ensure adequate protection through appropriate safeguards.

Any international transfers comply with Canadian privacy law requirements and include contractual protections to ensure your information receives equivalent protection regardless of where it's processed. We regularly review our service providers to ensure continued compliance with privacy standards.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and provide important functionality. We use several types of cookies for different purposes.

  • Essential cookies that are necessary for basic website functionality and security
  • Performance cookies that help us understand how visitors interact with our website
  • Functional cookies that remember your preferences and personalize your experience
  • Analytics cookies that provide insights into website usage and help us improve our services

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. We provide clear information about cookie usage when you first visit our website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we'll notify you through prominent website notices or email communications.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made. Continued use of our services after policy changes constitutes acceptance of the updated terms.

Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Email: info@tharovianthuselo.com
Phone: +1 (709) 754-2854
Mail: tharovianthuselo Privacy Officer
297 Collishaw St
Moncton, NB E1C 9R2
Canada

We're committed to addressing your privacy concerns promptly and transparently.